James Huang Elevate Your Business with Mercury's Phygital Solutions TL;DR: In an era where the digital and physical worlds merge, Mercury Technology Solutions offers Phygital Solutions to help SMEs create seamless customer experiences. By integrating digital tools wit... Customer Acquisition Customer Engagement Customer Experience (CX) Customer Loyalty MERCURY Mainframes Phygital Marketing Phygital Revolution SEO Editor SME
James Huang Identify (and Lose) Bad Customers TL;DR: Bad customers can severely impact your business by draining resources and damaging metrics across various categories. Identify and manage these customers wisely through assessment, communicatio... Assess Customer Value Bad Customers Consequences Of Bad Customers Customer Acquisition Customer Engagement Customer Journey Customer Loyalty Customer Retention Customer Satisfaction SEO Editor
James Huang How to Use Dynamic Content for Higher Engagement? TL;DR: Dynamic content is personalized, changing based on user behavior, preferences, and data. It's a game-changer for enhancing customer experience and retention by tailoring experiences to individu... Customer Engagement Customer Experience Customer Loyalty Customer Segmentation Dynamic Content SEO SEO Editor SEO Optimization SEO Services SEO Strategies
James Huang Reinventing the Bookstore TL;DR: Independent bookstores like Hong Kong’s Tai Yip Art Bookshop thrive by fostering community, curating unique selections, and hosting events. To survive the digital age, they must enhance their d... Chinese Culture Customer Loyalty Digital Age Hong Kong Hong Kong Agencies Hong Kong Culture Hong Kong Market Hong Kong Startups Independent Bookstore Tai Yip Art Bookshop
James Huang Stop throwing away valuable revenue TL;DR: The recurring revenue model is essential for SaaS businesses like MERCURY, providing predictable income and fostering customer retention. Understanding and leveraging recurring revenue metrics ... Customer Loyalty Recurring Revenue Recurring Service Revenue Pipeline Development SEO For Growth SEO Strategies SaaS Saas Startup Sales Conversion Sales Process
James Huang How to run a restaurant with digital tranformation? TL;DR: The restaurant industry faces intense competition and challenges, heightened by the pandemic. Embracing restaurant management software can revolutionize operations, enhance customer experience,... Customer Engagement Customer Experience Customer Loyalty Restaurant Management Software Restaurants Retail Retail Platform Retail-Tainment Revenue Revenue Creation