James Huang The Hong Kong Business Dilemma: Shifting Focus from Rent Anxiety to Labor Productivity TL;DR: While Hong Kong's high rents are a well-known challenge, recent financial data from major listed F&B companies reveals a more significant operational expense: labor. With staff costs consistent... Employee Empowerment F&B Hong Kong Hong Kong Agencies Hong Kong Startups Operating Cost Operational Agility SEO SEO For Growth SEO Strategies
James Huang An Examination of Customer Service in Hong Kong's Food & Beverage Business TL;DR: The F&B industry in Hong Kong prioritizes property owners over customers due to high rent costs, leading to a culture of efficiency over service quality. This results in customer dissatisfactio... Customer Service F&B Food And Beverage Industry Hong Kong Market SEO Performance