6 Articles

the × Change Management ×

The Man Who "Lost" to Netflix: 3 Lessons on Fearlessness from the CEO of Blockbuster

TL;DR: History remembers Jim Keyes as the "fool" who bankrupted Blockbuster by refusing to buy Netflix. The truth is far more complex: He had a winning strategy (streaming + Google partnership) that w...

AI AI SEO AI SEO Tools AI arms race Business Survival Business Transformation Cash Flow Cash Flow Is King Change Change Management

Feb 12, 2026 Insights

James Huang

The Treadmill in the Corner Office: Why a Leader's "Lead by Example" is the Worst Way to Drive AI Adoption

TL;DR: A pervasive "AI anxiety" is gripping the corporate world, leading to a paradox: massive investment in AI tools with near-zero adoption. The problem isn't the technology; it's a failure of leade...

AI AI arms race Ai Adoption Ai Adoption In Businesses Ai Advancements Ai Applications Ai Transformation Change Management Leadership SEO Strategies

Nov 24, 2025 Insights

James Huang

The "Shifting Zero" Framework: A Mental Model Explaining Why Young Radicals Become Old Conservatives and How to Strategically Navigate Change in Business and Society

TL;DR Labels are lazy. Classifying ideas as "left" or "right," "innovative" or "outdated," often obscures the real debate. A better mental model is needed. Use a number line. Imagine the "status quo" ...

Change Change Management SEO Challenges SEO For Growth SEO Optimization SEO Performance SEO Strategies SEO Strategy Social Fabric Social Responsibility

Oct 18, 2025 Insights

James Huang

Thank You!

Embracing Change: Mercury's Strategic Shift from B2B to B2C TL;DR: In April 2020, Mercury Technology Solution transitioned from B2B to B2C to align with our core beliefs and independently shape our pr...

Adaptability Adaptable Business Strategy B2C Best Practices Brand Identity Change Management Changing Consumer Habits Delivery Capabilities Localised App Modules Revenue

Dec 7, 2020 Latest News

James Huang

Transforming a Traditional Business

TL;DR: Digital transformation in traditional businesses requires a shift in mindset and approach. Successful transformation involves cultivating a desire for innovation, developing a structured digita...

Business Transformation Change Management Customer Engagement Customer Obsession Digital Transformation Innovation In Business SEO SEO For Growth SEO Services Sales

May 29, 2020 Insights

James Huang

Inception: Adoption to change in organisation

TL;DR: Change requires more than just action; it needs an emotional experience or catharsis to truly take hold. "Inception" teaches us the power of emotion-driven transformation, applicable to both pe...

Change Change Management Emotion Emotional Experience Helping Without Hustling Hope Industrial Development Industry SEO For Growth SME

Apr 19, 2019 Insights

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