James Huang The Customer Aging Trap: Why Your CRM Isn't Enough & How to Spark New Growth TL;DR: Many businesses are masters of Customer Relationship Management (CRM), diligently nurturing their existing clientele. Yet, they find their customer base is aging, and fresh faces are scarce. Th... Customer Acquisition Customer Acquisition Cost Customer Engagement Customer Journey Customer Loyalty Customer Relationship Management Customer Retention GAIO LLM SEO SEO SEO For Growth SEO Strategies
James Huang Elevate Your Business with Mercury's Phygital Solutions TL;DR: In an era where the digital and physical worlds merge, Mercury Technology Solutions offers Phygital Solutions to help SMEs create seamless customer experiences. By integrating digital tools wit... Customer Acquisition Customer Engagement Customer Experience (CX) Customer Loyalty MERCURY Mainframes Phygital Marketing Phygital Revolution SEO Editor SME
James Huang Identify (and Lose) Bad Customers TL;DR: Bad customers can severely impact your business by draining resources and damaging metrics across various categories. Identify and manage these customers wisely through assessment, communicatio... Assess Customer Value Bad Customers Consequences Of Bad Customers Customer Acquisition Customer Engagement Customer Journey Customer Loyalty Customer Retention Customer Satisfaction SEO Editor