Mercury Technology Solutions and QQS Partner to Launch Groundbreaking Hospitality Engagement Suite
HONG KONG – July 8, 2025 – Mercury Technology Solutions, a leader in integrated business and marketing technology, today announced a strategic partnership with QQS (qqs.com.hk), a premier hospitality consulting company, to launch the Mercury Hospitality Engagement Suite. This all-in-one platform is engineered to solve the critical challenges of guest outreach, event management, and revenue generation for the hospitality industry.
The Hospitality Engagement Suite is a powerful, unified solution that combines multi-channel outbound marketing—including WhatsApp, email, and social media—with a comprehensive event management module. The suite is designed to help hotels, restaurants, and event venues move beyond fragmented tools and adopt a single, seamless platform to fill their venues, create loyal guests, and maximize revenue.
"The hospitality industry has long been underserved by disconnected technology," said a spokesperson for Mercury Technology Solutions. "A hotel might use one tool for email, another for social media, and a third for event ticketing, with none of them communicating. This creates inefficiency and a broken guest experience. Our partnership with QQS, a trusted leader in the hospitality space, allows us to deliver a solution that directly addresses this pain point."
The collaboration leverages Mercury's robust, integrated technology stack with QQS's deep market expertise and established client relationships in Hong Kong's hospitality sector.
"Having worked with Mercury, we've seen firsthand the power of their integrated approach to digital strategy," said Terence Tsang, CEO of QQS. "Their ability to connect backend operations with frontend marketing is a game-changer. By co-launching the Hospitality Engagement Suite, we are bringing a much-needed, holistic solution to an industry ripe for innovation. This suite will empower our hospitality clients to turn every interaction into a revenue opportunity."
The Mercury Hospitality Engagement Suite enables businesses to:
- Unify Guest Outreach: Engage guests via WhatsApp, Email, and Social Media from a single, intuitive dashboard.
- Streamline Event Management: Seamlessly manage event promotion, online ticketing, guest registration, and check-in for events of any scale.
- Achieve Clear ROI: Directly track which marketing campaigns are driving ticket sales, bookings, and reservations.
- Automate Loyalty: Implement workflows to turn first-time event attendees into loyal, repeat customers with targeted follow-up offers.
The suite is designed to manage the entire guest journey, from the initial promotion of an event to post-event engagement, ensuring a cohesive and profitable cycle.
This partnership marks a significant step for both companies in their mission to provide specialized, industry-specific solutions that drive tangible business growth. The Hospitality Engagement Suite is now available to all hospitality businesses in the region.
About Mercury Technology Solutions: Mercury Technology Solutions empowers brands to significantly improve business operations, elevate marketing effectiveness, and boost overall efficiency through the strategic implementation of cutting-edge technology. With a comprehensive suite of integrated solutions including ERP, CRM, and advanced marketing platforms, Mercury helps businesses Accelerate Digitality.
About QQS: QQS (qqs.com.hk) is a premier hospitality consulting company based in Hong Kong. They specialize in providing strategic guidance and digital solutions tailored to the unique needs of hotels, restaurants, and event venues. Known for their deep industry expertise, QQS helps hospitality businesses enhance guest experiences, optimize operations, and drive growth in a competitive market.
