James Huang An Examination of Customer Service in Hong Kong's Food & Beverage Business TL;DR: The F&B industry in Hong Kong prioritizes property owners over customers due to high rent costs, leading to a culture of efficiency over service quality. This results in customer dissatisfactio... Customer Service F&B Food And Beverage Industry Hong Kong Market SEO Performance
James Huang Mastering Your Inbox: The Power of Choosing the Right Email Client TL;DR: Email remains a crucial communication tool in our digital lives, enhanced by versatile email clients that offer control and functionality. Choosing the right email client can transform your com... Embracing New Technology
James Huang Unlocking the Power of Event Marketing Insights: 16 KPIs You Should Be Measuring TL;DR: The success of an event isn't just in the experience but in the measurable data it generates. Understanding and analyzing key performance indicators (KPIs) can provide deep insights into brand ... Corporate Strategy Insights Customer Insight Event Marketing Event Planning Kpis Metrics
James Huang Where lies the path for the average Chinese citizen? TL;DR: The modern world presents new challenges that require a shift from traditional life lessons. Embracing reality, taking calculated risks, and focusing on personal growth are essential for naviga... Business Survival Leadership Personal Growth Risk SME Survival