James Huang 客戶老化陷阱：為什麼您的 CRM 不夠用 & 如何激發新的成長？ TL;DR： 許多企業都是客戶關係管理 (CRM) 的高手，他們努力地培養現有的客戶群。然而，他們發現他們的客戶群正在老化，而新面孔卻很少。出現這種情況的原因是，行銷工作雖然精確，但往往只照顧 「熟悉 」的客戶，而忽略了 「新關係行銷」(NRM)。為了確保長期的生命力，避免停滯不前，企業 必須 積極設計策略，以吸引全新的受眾，並與他們互動。 在最近與不同零售商的交談中，從成熟的連鎖店、百貨公司專櫃... Customer Acquisition Customer Acquisition Cost Customer Engagement Customer Journey Customer Loyalty Customer Relationship Management Customer Retention GAIO LLM SEO SEO SEO For Growth SEO Strategies
James Huang Identify (and Lose) Bad Customers TL;DR: Bad customers can severely impact your business by draining resources and damaging metrics across various categories. Identify and manage these customers wisely through assessment, communicatio... Assess Customer Value Consequences Of Bad Customers Customer Acquisition Customer Engagement Customer Journey Customer Loyalty Customer Retention Customer Satisfaction SEO Editor 不良客戶
James Huang Want more loyal customers? TL;DR: Loyalty programs can be powerful tools for retaining customers and boosting sales if designed with clear objectives and strategic incentives. Avoid common pitfalls by aligning loyalty strategie... Brand Affinity Brand Engagement Brand Experience Customer Obsession Customer Retention Customer Satisfaction Loyalty Loyalty Program Loyalty Programs SEO
