James Huang 顧客高齢化の罠：なぜCRMだけでは不十分なのか？ TL;DR: 多くの企業は顧客関係管理（CRM）の達人であり、既存の顧客を熱心に育てている。しかし、顧客ベースが高齢化し、フレッシュな顧客が少ないことに気づきます。これは、マーケティング活動が的確である反面、しばしば「慣れ親しんだ」顧客のみに対応し、 「新しい関係性マーケティング」（NRM） を軽視しているために起こる。長期的な活力を確保し、停滞を避けるために、企業は まったく新しいオーディエンス... Customer Acquisition Customer Acquisition Cost Customer Engagement Customer Journey Customer Loyalty Customer Relationship Management Customer Retention GAIO LLM SEO SEO SEO For Growth SEO Strategies
James Huang Identify (and Lose) Bad Customers TL;DR: Bad customers can severely impact your business by draining resources and damaging metrics across various categories. Identify and manage these customers wisely through assessment, communicatio... Assess Customer Value Consequences Of Bad Customers Customer Acquisition Customer Engagement Customer Journey Customer Loyalty Customer Retention Customer Satisfaction SEO Editor 悪い顧客
James Huang Want more loyal customers? TL;DR: Loyalty programs can be powerful tools for retaining customers and boosting sales if designed with clear objectives and strategic incentives. Avoid common pitfalls by aligning loyalty strategie... Brand Affinity Brand Engagement Brand Experience Customer Obsession Customer Retention Customer Satisfaction Loyalty Loyalty Program Loyalty Programs SEO
