James Huang 5 個紅旗標誌說明您的行銷漏斗在 2025 年洩漏營收 TL;DR: 線性行銷漏斗是 AI 時代的過時模型。它正積極流失收入和動力。如果您看到客戶獲取成本 (Customer Acquisition Costs, CAC) 不斷攀升、在 AI 答案中無形無影、危險地依賴廣告開支、缺乏有系統的客戶宣導,以及在漏斗中段的「信任差距」不斷擴大,這些都不是孤立的問題。這些都不是孤立的問題,而是成長引擎故障的症狀。現在是時候停止修補漏洞,並建構一個有彈性、 可自... AI SEO Customer Acquisition Customer Acquisition Cost Customer Engagement Customer Journey E-E-A-T SEO For Growth SEO Optimization SEO Strategies SEO 挑戰
James Huang 客戶老化陷阱:為什麼您的 CRM 不夠用 & 如何激發新的成長? TL;DR: 許多企業都是客戶關係管理 (CRM) 的高手,他們努力地培養現有的客戶群。然而,他們發現他們的客戶群正在老化,而新面孔卻很少。出現這種情況的原因是,行銷工作雖然精確,但往往只照顧 「熟悉 」的客戶,而忽略了 「新關係行銷」(NRM)。為了確保長期的生命力,避免停滯不前,企業 必須 積極設計策略,以吸引全新的受眾,並與他們互動。 在最近與不同零售商的交談中,從成熟的連鎖店、百貨公司專櫃... AEO (Answer Engine Optimization) Customer Acquisition Customer Acquisition Cost Customer Engagement Customer Journey Customer Loyalty Customer Relationship Management Customer Retention GAIO LLM SEO SEO SEO For Growth SEO Strategies SEvO
James Huang 使用 Mercury 的 Phygital 解決方案提升您的業務 TL;DR: In an era where the digital and physical worlds merge, Mercury Technology Solutions offers Phygital Solutions to help SMEs create seamless customer experiences. By integrating digital tools wit... Customer Acquisition Customer Engagement Customer Experience (CX) Customer Loyalty MERCURY Mainframes Phygital Marketing Phygital Revolution SEO Editor SME
James Huang Identify (and Lose) Bad Customers TL;DR: Bad customers can severely impact your business by draining resources and damaging metrics across various categories. Identify and manage these customers wisely through assessment, communicatio... Assess Customer Value Consequences Of Bad Customers Customer Acquisition Customer Engagement Customer Journey Customer Loyalty Customer Retention Customer Satisfaction SEO Editor 不良客戶