James Huang Embracing Phygital: The Future of Customer Experience with Mercury TL;DR: In an age where digital and physical worlds converge, "phygital" experiences are redefining customer interactions. Mercury Technology Solution leads this transformation by seamlessly integratin... Customer Experience (CX) Phygital Revolution Resources Booking Services Retail Retail Platform Unified Communication Platform
James Huang Think Different: スティーブ・ジョブズはいかにしてアップルのブランドと製品に革命を起こしたか TL;DR: Steve Jobs' return to Apple in 1997 marked a pivotal shift from focusing solely on hardware to emphasizing brand values and emotional connection. By introducing "Think Different," Apple transfo... Retail Retail Platform SEO SEO For Growth SEO Friendly SaaS Startup Success
James Huang How to run a restaurant with digital tranformation? TL;DR: The restaurant industry faces intense competition and challenges, heightened by the pandemic. Embracing restaurant management software can revolutionize operations, enhance customer experience,... Customer Engagement Customer Experience Customer Loyalty Restaurant Management Software Restaurants Retail Retail Platform Retail-Tainment Revenue Revenue Creation