James Huang Identify (and Lose) Bad Customers TL;DR: Bad customers can severely impact your business by draining resources and damaging metrics across various categories. Identify and manage these customers wisely through assessment, communicatio... Assess Customer Value Consequences Of Bad Customers Customer Acquisition Customer Engagement Customer Journey Customer Loyalty Customer Retention Customer Satisfaction SEO Editor 悪い顧客
James Huang How to Use Dynamic Content for Higher Engagement? TL;DR: Dynamic content is personalized, changing based on user behavior, preferences, and data. It's a game-changer for enhancing customer experience and retention by tailoring experiences to individu... Customer Engagement Customer Experience Customer Loyalty Customer Segmentation Dynamic Content SEO SEO Editor SEO Optimization SEO Services SEO Strategies
James Huang Reinventing the Bookstore TL;DR: Independent bookstores like Hong Kong’s Tai Yip Art Bookshop thrive by fostering community, curating unique selections, and hosting events. To survive the digital age, they must enhance their d... Chinese Culture Customer Loyalty Digital Age Hong Kong Hong Kong Culture Hong Kong Market Hong Kong Startups Independent Bookstore Tai Yip Art Bookshop
